Privacy Policy

When you use Mo-Lite, we may collect the following information:

• •Account information: Name, email address, and phone number when you create an account.
• •Order information: Delivery address, payment details (M-Pesa transaction references), and order history.
• •Communication data: Messages you send us through the contact form, WhatsApp, or email.
• •Usage data: Pages visited, products viewed, and general browsing behavior to improve our service.

• •To process and deliver your orders
• •To communicate order updates and delivery status
• •To respond to your inquiries and support requests
• •To improve our website, products, and services
• •To prevent fraud and ensure security

We take the security of your personal data seriously. We implement industry-standard measures to protect your information:

• •All data is transmitted over secure HTTPS connections
• •Passwords are encrypted and never stored in plain text
• •We do not store your M-Pesa PIN or full payment credentials
• •Access to customer data is restricted to authorized personnel only

We do not sell your personal information to third parties. We may share limited data with:

• •Delivery partners: Your name, phone number, and address to fulfill deliveries.
• •Payment processors: Transaction details necessary to process M-Pesa payments via Pesapal.
• •Legal requirements: If required by Kenyan law or to protect our legal rights.

In accordance with the Kenya Data Protection Act, 2019, you have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your account and personal data
• •Withdraw consent for data processing

To exercise any of these rights, contact us at buzznetworth@gmail.com or via WhatsApp at +254 794 270 825.